Does insurance cover collision repairs?

One of the most common concerns revolves around insurance coverage for collision repairs. In most cases, if you have collision coverage on your policy, your insurance company will cover the cost of repairs, subject to deductibles and policy limits. However, it's crucial to review your policy and discuss specific details with your insurance provider to fully understand what is covered.

How long will the repair process take?

The duration of the repair process depends on several factors, including the extent of the damage, availability of parts, and workload at the repair facility. Minor repairs may take a few days, while extensive repairs can take several weeks. At Auto Plex Collision Repair, we prioritize efficient repairs without compromising quality, and we keep you informed about the estimated timeline throughout the process.

Will my vehicle look the same after repairs?

Rest assured, our goal is to restore your vehicle to its pre-accident condition, both aesthetically and structurally. Our skilled technicians use advanced techniques and genuine parts to ensure a seamless repair. We employ computerized paint-matching systems to achieve an accurate color match, leaving no trace of the repair. With our attention to detail and commitment to quality, your vehicle will look like pre-loss condition or better.

Do I have the right to choose the repair facility?

Absolutely! It's your right to choose the repair facility that best meets your needs and expectations. Insurance companies cannot dictate where you have your vehicle repaired. At Auto Plex Collision Repair, we strive to earn your trust and deliver exceptional service, giving you the confidence to choose us as your preferred repair facility.

Do I have to pay my deductible? When is payment due?

Yes, in the automotive industry your deductible is not a running tally and every accident or occurrence requires a deductible. The deductible is what you are responsible for, and your insurance will pay the rest. It is wise to not make a claim if the repair is cheaper than your deductible. Your payment is due upon drop-off of the vehicle (this ensures an easy process and allows you to pick your ride up after hours if needed).